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Customer Service Representative
2 months ago
About the Role
We are seeking a highly motivated and detail-oriented individual to join our team as an Online Assistant. As a key member of our e-commerce team, you will play a crucial role in ensuring our customers receive their online orders in a timely and efficient manner.
Key Responsibilities
- Picking and processing online customer orders with accuracy and attention to detail
- Working in a fast-paced environment to meet customer demand and deadlines
- Providing excellent customer service and resolving any issues that may arise
- Collaborating with colleagues to achieve team goals and objectives
Requirements
- Ability to work in a dynamic and fast-paced environment
- Excellent communication and customer service skills
- Ability to lift and move shopping containers up to 15kg
- Comfortable working with new technology and systems
What We Offer
- A competitive rate of pay
- A range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement
- Opportunities for career development and growth
Working Hours
This role requires early starts, including shifts from 04:00-08:00am, including weekend work. You must be at least 18 years of age to apply.