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Customer Service Representative

2 months ago


Leek, Staffordshire, United Kingdom Sainsbury's Full time

About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as an Online Assistant. As a key member of our e-commerce team, you will play a crucial role in ensuring our customers receive their online orders in a timely and efficient manner.

Key Responsibilities

  • Picking and processing online customer orders with accuracy and attention to detail
  • Working in a fast-paced environment to meet customer demand and deadlines
  • Providing excellent customer service and resolving any issues that may arise
  • Collaborating with colleagues to achieve team goals and objectives

Requirements

  • Ability to work in a dynamic and fast-paced environment
  • Excellent communication and customer service skills
  • Ability to lift and move shopping containers up to 15kg
  • Comfortable working with new technology and systems

What We Offer

  • A competitive rate of pay
  • A range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement
  • Opportunities for career development and growth

Working Hours

This role requires early starts, including shifts from 04:00-08:00am, including weekend work. You must be at least 18 years of age to apply.