Facilities Support Assistant

3 weeks ago


Hebden Bridge, Calderdale, United Kingdom National Trust Full time

About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Facilities Support Assistant. As a key member of our team, you will play a vital role in providing exceptional customer service and ensuring the highest standards of cleanliness and presentation across our National Trust sites.

Key Responsibilities

  • Assist with the day-to-day cleanliness and presentation of our buildings and outdoor spaces
  • Perform various cleaning and minor maintenance tasks to ensure all facilities are kept in good working order
  • Provide excellent customer service and implement a 'customer comes first' attitude
  • Assist with manual tasks such as unloading deliveries and general maintenance work
  • Work collaboratively with other teams to achieve common goals

What We're Looking For

  • A helpful and friendly individual with a positive attitude
  • Excellent customer service skills with a focus on delivering high-quality service
  • Enthusiasm and a willingness to learn and take on new challenges
  • Ability to work independently and as part of a team

Benefits

  • Substantial pension scheme
  • Free entry to National Trust places for you and your family
  • Rental deposit loan scheme
  • Season ticket loan
  • EV car lease scheme
  • Perks at work discounts
  • Holiday allowance and purchase scheme
  • Flexible working arrangements
  • Employee assistance programme
  • Free parking at most Trust places


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