Supervisor - Retail Operations
2 months ago
About Us
Frasers Group is a leading retail company with a strong presence in the UK and Europe. Our company values are at the heart of everything we do, and we're committed to delivering exceptional customer experiences.
Job Summary
We're seeking an experienced Supervisor to join our team. As a Supervisor, you'll play a key role in leading a small team in one of our instore departments, delivering a world-class customer experience, and driving store performance to its maximum potential.
Key Responsibilities
- Lead a small team in one of our instore departments, providing guidance and support to ensure they're equipped to deliver exceptional customer experiences.
- Develop and implement visual merchandising standards that align with the Frasers Group brand, ensuring our stores are always looking their best.
- Work closely with the sales team to achieve results and drive store performance, identifying opportunities to improve sales and customer engagement.
- Collaborate with the operations team to ensure efficient store operations, maintaining high standards of customer service and store presentation.
- Support the development of team members, providing coaching and feedback to help them grow and succeed in their roles.
Requirements
- Recent supervisory experience in a retail environment.
- Strong leadership skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Passion for retail and a commitment to delivering exceptional customer experiences.
What We Offer
- A competitive basic salary of £28,256 per annum.
- Monthly, quarterly, and bi-annual bonuses.
- Commission-led bonuses across a wide range of products.
- Monthly group rewards and recognition.
- Long service awards.
- Access to a range of development courses and national qualifications.
- 28 days' holiday.
- 40% instore uniform discount.
- Discounted gym membership.
- Group-wide 20% discount across all Frasers Group brands.
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