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Desktop Support Specialist

2 months ago


Belfast, United Kingdom Reed Specialist Recruitment Full time
Project Overview

Reed Specialist Recruitment is partnering with a local IT Support organisation to provide temporary support engineers for a project in Northern Ireland.

This role involves working as part of a small team to deploy IT equipment and provide support to a large public sector client.

Key Responsibilities
  1. Follow established installation guidelines and provide end-user training on new equipment.
  2. Apply asset management processes and procedures.
  3. Resolve ad-hoc installation issues or escalate to the team lead.
  4. Collaborate with the customer's IT department to ensure issue resolution and customer satisfaction.
  5. Travel between geographically dispersed sites to meet scheduled appointments.
Requirements
  1. Experience in computer hardware and various Windows operating systems.
  2. Full clean driving license and access to a suitable vehicle.
Desirable Skills
  1. Windows 7/10 experience in a support environment.
  2. Experience in large project rollouts.
  3. Knowledge of networks in a computer environment.

Hourly rate: £11.50 per hour + mileage expenses.