Desktop Engineer

3 weeks ago

Belfast, United Kingdom Ocorian Full time
Job Description

What’s In It For You

  • Competitive salary
  • This role is Belfast based but we operate on a hybrid working environment
  • Flexible working hours
  • Annual Salary Reviews
  • Pension 
  • Private medical insurance
  • Dental plan
  • Life assurance
  • Income protection & Critical illness

Purpose of the Job

Reporting to the Infrastructure Manager, the Technical Engineer will be part of the team responsible for the global IT End-User Computing across the globe. 

The core responsibility of this role holder is to create, maintain and update desktop images and application deployments using Microsoft Intune.  The role holder will have experience in scripting desktop builds using Windows 10/11 and integrating industry standard security and VPN solutions.   The Technical engineer will lead the desktop delivery team and will mentor junior team members. 

Main Responsibilities 

  • Intune infrastructure design, setup and maintenance 
  • Intune device management and maintenance  
  • Create and maintain desktop deployments 
  • Application packaging 
  • Keeping comprehensive change logs for software updates 
  • 3rd line support for Intune and applications. 
  • Troubleshooting desktop, application and performance related issues. 
  • Use monitoring tools to identify potential issues before they become user affecting.  
  • Maintain a consistent user experience across Intune published desktops 
  • Deployment of server and desktop security updates 
  • Take part in Ocorian on-call rota 
  • Participate in the technical aspects of business acquisition tasks involving office integration, data migration and application consolidation. 
  • Play a key role in the maintenance of Ocorian’s global IT environment. 
  • Work in a risk adverse manner and in accordance with Ocorian security policies. 
  • Monitoring of Ocorian systems. 

#LI-JM1
#LI-Hybrid
#nijobs


Qualifications

  • Experience in deploying and maintaining Intune deployments 
  • In-depth knowledge of Windows 10/11 and Server 2019/2022 and their deployment methods 
  • Experience with Azure Active Directory and Office 365 
  • Strong Powershell and scripting skills 
  • Knowledge of Microsoft AoVPN and other industry standard corporate VPN solutions. 
  • Understanding of networking protocols and Cisco networking products. 
  • Experience in deploying and maintaining Citrix virtual apps and desktops infrastructures would also be beneficial 

The Ideal Candidate Will Have: 

  • Current working knowledge of Microsoft Intune 
  • Experience in scripted desktop deployments. 
  • Experience in application packaging/scripting. 
  • Experience in the design and installation of Citrix shared desktop environments will be an advantage 
  • 5+ years’ experience working with Microsoft server technologies, Active Directory, Group Policy etc. 


Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

  • We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
  • We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
  • We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
  • We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
  • We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at careers@ocorian.com.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

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