At B4B Payments, we're seeking a skilled Fraud Analyst to join our team. As a Fraud Analyst, you'll play a critical role in monitoring and detecting potentially suspicious or fraudulent transactions.

Key Responsibilities:

• Analyze transaction activity on cards and payment accounts to identify potential fraud and/or money laundering using transaction monitoring systems and data from our internal systems.
• Contact clients and merchants to verify information regarding potential fraud cases and provide follow-up action.
• Provide feedback to the Fraud Manager in relation to the effectiveness of transaction monitoring rules and procedures to contribute to their improvement.
• Articulate the latest fraud trends identified and suggest ways to mitigate losses.
• Assist with fraud-related queries associated with electronic payments, cardholder transaction disputes, and chargebacks.
• Review a range of Mastercard Alerts received to warn against potentially compromised cards.
• Work on daily alerts from partners to highlight potential 'red flags.'
• Review potential Sanctions and PEP matches.
• Undertake a range of financial crime prevention and monitoring tasks, such as reviewing and responding to external requests for information from various internal and external sources.

Requirements:

• 2 years of experience working within a banking, e-money, or financial services environment.
• Knowledge of payment card and electronic payments.
• Good knowledge of fraud prevention and AML best practices.
• Experience of dealing with business clients.
• A proven ability to identify issues and implement improvements.
• Experience of transaction monitoring systems and principles is an advantage.
• Experience of payment systems and chargebacks is an advantage.
• Strong business ethic and able to work to deadlines.
• Good attention to detail and excellent analytical skills.
• A willingness to develop and learn new skills.
• The ability to work individually and as part of a team.
• An aptitude to work in a busy team-oriented and collaborative environment.
• Excellent communications skills.
• Excellent organization and time management.

What We Offer:

• 25 days annual leave.
• Annual wellness day off.
• Access to one-to-one confidential counseling sessions through our Employee Assistance Programme.
• Access to retail & other discounts.
• Vitality health care plan.
• Access to 'Nous Finance-a smart way to save money.'
• Learning & development support.
• Ride-to-work scheme.
• Employee assistance programme.
• Regular socials and relaxed working environment.

We're committed to creating a workplace that reflects the diverse communities we serve and where everyone feels empowered to bring their full, authentic selves to work. If you're passionate about preventing financial crime and have the skills and experience to succeed in this role, we'd love to hear from you.