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Homelessness Prevention Specialist

2 months ago


London, Greater London, United Kingdom London Borough of Richmond upon Thames and London Borough of Wandsworth Full time
About the Role

We are seeking a highly skilled and dedicated Homeless Prevention Early Intervention Officer to join our Richmond Homeless Prevention and Solutions Team. As a key member of the team, you will play a pivotal role in preventing homelessness and providing support to those in housing need.

Key Responsibilities
  1. Provide expert advice on housing issues, including tenancy rights, financial advice, and housing options.
  2. Conduct enquiries to identify risk factors and early intervention opportunities.
  3. Engage with landlords, family members, and housing providers to explore solutions and prevent homelessness.
  4. Verify circumstances and gather information through home visits to support case assessments.
  5. Identify cases that require full homelessness assessments and allocate them to appropriate officers.
  6. Maintain accurate case records and support data collection for various initiatives.
Essential Qualifications, Skills, and Experience

To excel in this role, you should possess:

  1. Demonstrable experience in housing or a related field, with a strong understanding of homelessness legislation and prevention strategies.
  2. Comprehensive knowledge of housing rights, welfare benefits, and housing options.
  3. Excellent verbal and written communication skills to effectively provide advice and support.
  4. The ability to assess complex situations and identify practical solutions to prevent homelessness.
  5. Proficiency in managing caseloads, maintaining records, and adhering to data protection policies.
  6. Experience of working collaboratively in a team environment and supporting colleagues.
About the Team

You will be joining a collaborative and innovative environment, working closely with colleagues to mitigate homelessness through proactive measures and early interventions. Our team is committed to making a meaningful difference in people's lives, and we are looking for like-minded individuals to join us in this mission.

What We Offer

We offer a wide range of benefits designed to attract, develop, and reward our employees, including 40 days annual leave, flexible working, and a generous pension plan. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.