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Administrative Team Supervisor
2 months ago
PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS
Organisation: Leicestershire County Council
Work Location: County hall, Glenfield, Leicester
Worker Category: Hybrid Worker
Salary: £24,708 - £25,983 per annum (pro rata for part-time)
Working Hours: Part time, 0.5 FTE, 847 Annualised hours
Contract Type: Permanent
About the Role
The Leicestershire Adult Learning Service is seeking a part-time (0.5 FTE) Administrative Team Supervisor. This role is pivotal in ensuring the effective operation of the Central Accreditation and Data team. The successful candidate will collaborate with a small group of Admin Team Leaders to assist the Central Team HUB Manager in overseeing the team's functionality, focusing on the meticulous collection and validation of essential data and accreditation.
Key Responsibilities:
- Managing and processing enrolments via telephone.
- Registering learners with relevant awarding bodies while adhering to strict deadlines and guidelines.
- Communicating with awarding bodies and curriculum staff to address queries.
- Applying for access arrangements for learners with the appropriate awarding body.
- Claiming results and qualifications from the awarding body.
- Inputting results and data into the Management Information System (MIS).
- Supervising Admin Assistants and supporting the HUB Manager.
Flexibility is required for out-of-hours work and to cover for absent staff members.
About You
To be considered for this position, you should possess:
- Experience working with various exam boards and in an adult learning environment, alongside administrative expertise.
- Proficiency in data management using ProSolutions MIS, customer service experience, and minute-taking skills.
- A solid command of written and spoken English and numeracy, equivalent to Functional Skills Level 2 or higher.
- Previous experience in line management, including supervision, monitoring of attendance, and staff development.
- The ability to organize and prioritize your workload while delegating tasks to team members under pressure and tight deadlines.
- Attention to detail and a flexible, responsive approach to work, including evening and occasional weekend shifts.
- Strong understanding of Data Protection (GDPR), Equality, Diversity, and Inclusion (EDI).
Additionally, a commitment to equal opportunities and the ability to apply this in all situations is essential.
Interested in Flexible Working?
We support employees in balancing their work and personal commitments. Therefore, we are open to discussing flexible working arrangements that meet individual circumstances while fulfilling the Council's needs.
How to Apply
Leicestershire County Council values diversity and encourages applications from all backgrounds. We particularly welcome candidates from Ethnically Diverse and LGBTQ+ communities, as well as individuals with disabilities, to create a balanced workforce that reflects the communities we serve.
To apply for this position, please submit a supporting statement detailing how you meet the criteria outlined above.
