Finance Administrator Apprentice

2 days ago


Ashford, Kent, United Kingdom Brakes Food Shop Full time
Transactional Finance Administrator Apprenticeship

We are seeking a highly motivated and organized individual to join our Credit Control Team as an Administrator Apprentice. As a key member of our team, you will be responsible for handling customer inquiries, maintaining accurate records, and providing exceptional customer service.

This is an excellent opportunity to learn and develop your skills in a fast-paced environment, working closely with our experienced team members. You will have the chance to gain hands-on experience with clients, develop your problem-solving skills, and progress towards management responsibilities.

As a Business Administrator Level 3 apprentice, you will be supported throughout your journey with regular mentoring and coaching. You will have the opportunity to develop your skills in Microsoft packages, including SAP, and work in a team environment with a high volume of inbound calls.

Key responsibilities include:

  • Handling customer inquiries and resolving issues in a polite and empathetic manner
  • Maintaining accurate records of all correspondence and interactions
  • Providing exceptional customer service and support to internal staff and customers
  • Assisting the Credit Control Team with their portfolio of accounts

Requirements:

  • GCSE 3/D/Level 1 in Maths and English
  • Experience with Microsoft packages, ideally prior knowledge of SAP
  • Excellent interpersonal and problem-solving skills
  • Reliable team player

Brakes is a leading foodservice supplier, delivering high-quality fresh and frozen food and ingredients to some of the nation's most famous pubs and restaurants. We are committed to providing excellent customer service and supporting our employees in their career development.



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