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Client Relationship Specialist

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Smart 10 ltd Full time

Job Title: Relationship Manager

Salary: Competitive

Location: Remote (3 days) / Home Office (2 days)

Contract: Permanent, Full Time

Hours: Monday to Friday, 37.5 hours per week

We are seeking an experienced and proactive professional to join our team at Smart 10 Ltd as a Relationship Manager. This role will involve managing a portfolio of clients, dealing with client requests, and managing the credit control process.

Key Responsibilities:

  • Process client payments, allocate collections, and schedule processing of invoices and timesheets
  • Manage credit control, ensuring debt is recovered
  • Attend client service review meetings
  • Ensure invoices and documentation are legitimate
  • Onboard new customer accounts onto the system
  • Resolve any customer queries and disputes

Benefits:

  • 22 days holiday allowance + bank holidays
  • Hybrid working
  • Health insurance
  • Bonus scheme
  • Free parking available
  • Company pension scheme
  • Career progression opportunities