Principal Delivery Manager

2 weeks ago

London, Greater London, United Kingdom Kainos Full time
Lead the Way in Digital Transformation

We are seeking a highly experienced and skilled Principal Delivery Manager to lead our Healthcare Sector team in the Digital Services business unit. As a key member of our leadership team, you will be responsible for driving the delivery of multiple engagements across an account portfolio, empowering and supporting Kainos teams to perform well, learn and grow in a manner consistent with our company values.

Key Responsibilities:
  • Lead and champion a team to create a positive and creative culture for our people to perform well, learn and grow.
  • Manage, coach and develop a small number of senior staff, with a focus on managing employee performance and assisting in their career development.
  • Build and maintain constructive and collaborative relationships with clients, other suppliers and third-party stakeholders.
  • Provide delivery leadership, understanding critical success factors and anticipating industry trends for clients and projects.
  • Deliver commercially viable services, achieving or exceeding profitability targets and accurate and timely forecasting and reporting of project variables.
  • Nurture our customer base, understanding industry trends and anticipating customer needs.
  • Understand current thinking from Technology, Experience Design and Consulting capabilities and drive alignment accordingly.
  • Encourage innovation in technology and process both within the project and outside the project.
  • Proactively assist with recruitment activities to enable stable organisational growth.
  • Provide assurance and governance, ensuring appropriate project governance arrangements and technical quality standards are developed and followed throughout the customer lifecycle.
Requirements:
  • Experience in healthcare sector projects.
  • Minimum of 4 years of demonstrable success managing the delivery of technology-based projects using agile methodology.
  • Substantial experience in managing and leading project teams, including line management responsibility.
  • Proven ability to manage, motivate and empower teams and lead by example.
  • Evidence of developing and managing sound client-supplier relationships and good knowledge of at least one industry vertical.
  • Broad technology experience, awareness of current technology trends and a solid understanding of contemporary software engineering practices and behaviours.
  • Evidence of taking responsibility for contract and commercial terms on projects.
  • Experience of adhering to robust project governance and technical quality standards.
  • Strong ability to make reasoned decisions under pressure, taking a balanced view of client demands, Kainos commercial interests and the impact on the Kainos team.
  • Strong commercial awareness and sound understanding of project dynamics, particularly in a multi-supplier environment.
  • Affable, credible and able to communicate effectively with clients and colleagues, including formal presentations.
  • Excellent interpersonal skills and strong negotiating prowess.
  • Excellent team player capable of delivering results in less than perfect circumstances.
  • Natural willingness to share information freely.
  • Mature, firm but non-confrontational style.
  • Highly flexible, including a willingness to work away from home base.
  • Positive attitude to overcoming the challenges facing our clients.
  • Vision and drive to experiment and deliver 'firsts'.

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