Data Services Team Lead

2 months ago

Glasgow, Glasgow City, United Kingdom Agility Resoucing Full time
Job Title: Data Services Team Leader

We are seeking a highly skilled and experienced Data Services Team Leader to join our team at Agility Resourcing. As a key member of our HR Shared Services team, you will be responsible for supervising a team of HRSSC Administrators and providing all HR transactional and administrative support to our UK business.

Key Responsibilities:
  • Championing the work of the team to ensure efficiency and quality in the delivery of the HRSSC.
  • Providing training to the team on systems, policies and procedures as required.
  • Supporting all staff designated to your responsibility, to achieve the targets and performance standards expected of the team.
  • Motivating your team through regular 1:1's and identifying training needs by setting clearly defined objectives.
  • Regularly seeking feedback from stakeholders on the performance and productivity of the HRSSC to ensure that standards are being met and issues dealt with.
  • Undertaking other duties, training and or hours of work as may be reasonably required, and which are consistent with the levels of responsibility of this role.
  • In depth knowledge of transactional processes (preferably gained in a HR environment) to enable interpretation for policy and guidance to customers.
  • Understanding of Data Protection legislation, its implications, and the need to comply.
  • Experience of managing a team and able to demonstrate achievement of performance and efficiency benefits through coaching and people development.
  • Ability to proactively identify opportunities to improve the service.
  • Experience in using Service Now is desirable.
What We Offer:
  • Pension matched up to 7%.
  • Competitive annual leave and the option to purchase additional annual leave.
  • Life insurance.
  • Enhanced parental leave.
  • Annual company performance bonus scheme - Subject to company performance.
  • Flexible benefits scheme to suit you, including cycle to work & Interest-free season ticket loans etc.

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