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Spa Assistant

2 months ago

Carlisle, Cumbria, United Kingdom Center Parcs Full time
About the Role

We are seeking a highly motivated and customer-focused Spa Assistant to join our team at Center Parcs. As a Spa Assistant, you will play a key role in providing an exceptional experience for our guests, ensuring their safety and comfort throughout their visit.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their needs and exceeding their expectations.
  • Assist with the maintenance of the spa facilities, ensuring they are clean, safe, and well-maintained.
  • Support the lifeguard team in maintaining a safe and secure environment for guests.
  • Engage with guests, providing information and recommendations on spa treatments and facilities.
  • Work collaboratively with the spa team to ensure seamless delivery of services and high-quality guest experience.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Current National Pool Lifeguard Qualification (NPLQ) or willingness to obtain.
  • Previous experience in a customer-facing role, preferably in a spa or leisure environment.
  • Ability to work flexible hours, including evenings and weekends.
What We Offer
  • A competitive hourly rate of £12.46.
  • Opportunities for career development and progression within the company.
  • A comprehensive training program to support your growth and success.
  • A fun and dynamic work environment with a passionate team.
  • Access to our leisure facilities and discounts on Center Parcs breaks.