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Team Leader
2 months ago
About the Role
We are seeking a highly skilled and motivated Team Leader to join our Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting the Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of everything we do.
Key Responsibilities
- Support the Store Manager in achieving commercial growth and developing a team culture that prioritizes customer experience.
- Lead the store team in the absence of the Store Manager, ensuring great standards and exceptional service are delivered every day.
- Review store performance data and provide insights to inform business decisions.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Collaborate with the Store Manager to identify areas for improvement and implement changes to enhance store performance.
About You
We are looking for a candidate who is passionate about celebrating customers' life moments, customer-centric, and has a passion for driving excellence in service. You should be able to demonstrate good leadership skills, a positive forward-thinking approach, and be comfortable reviewing store performance data. If you are commercially minded, an engaging and enthusiastic team player, and have a passion for delivering exceptional customer experiences, we would love to hear from you.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A collaborative and supportive work environment.
- Access to training and development programs to enhance your skills and knowledge.
- A discount card factory colleague discount in-store and online.
