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Chief Administrative Officer

2 months ago

Manchester, United Kingdom ClickJobs Full time
Job Summary

Swissport is seeking an experienced and passionate Chief Operating Officer – Ground Handling to lead and direct all aspects of the Ground Handling Operation in our UK & Ireland Region. As a key member of the executive team, you will be responsible for ensuring safety, compliance, financial control, performance, and efficiency in accordance with corporate objectives, strategy, and plans.

Key Responsibilities
  1. Contribute to the creation, growth, and development of a world-class, industry-leading business.
  2. Oversee quality and safety procedures to ensure alignment with Swissport's International safety and quality standards.
  3. Drive business results from both operational and financial perspectives, working closely with the UKI CEO, UKI CFO, and other key executive team members.
  4. Meet and exceed budget targets, achieve favorable financial results, and ensure top-line growth, profitability, cash flow, mergers and acquisitions, systems, reporting, and controls.
  5. Collaborate with the HRD to develop a management development program that takes the management team from operators to business leaders who understand their business and station KPIs.
  6. Forge strategic partnerships and relationships with customers and service providers to enhance our service proposition and financial performance.
  7. Lead relationships with Airport Authorities to ensure compliance with all regulations.
  8. Work closely with senior management to create, implement, and roll out plans for operational processes, internal infrastructures, reporting systems, and company policies to foster growth, profitability, and efficiencies.
  9. Foster a growth-oriented, positive, and encouraging environment while keeping colleagues and management accountable to company policies, procedures, and guidelines.
  10. Ensure full implementation of the Station Manager Manual (SMM) and tracking of scores on a weekly basis, aiming for a minimum target of gold for all stations.
Business Development
  1. Develop a growth strategy focused on financial gain and customer satisfaction.
  2. Ensure strong cadence and governance with all customers.
Requirements
  1. 5 years' experience operating at C-Suite/Executive Level.
  2. Working knowledge of technology enhancements to improve business performance.

At Swissport, we value diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that promotes inclusion and considers all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.