Restaurant & Bar Team Lead
4 weeks ago
As a Restaurant & Bar Supervisor at Park Hall Hotel, you'll be responsible for delivering exceptional customer experiences and driving sales growth. Your key focus will be on providing outstanding service, ensuring a safe and clean environment, and leading a high-performing team to achieve business objectives.
Key Responsibilities:
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Lead a team of hospitality professionals to deliver exceptional service and achieve sales targets
- Monitor and maintain high standards of cleanliness and safety in the restaurant and bar areas
- Collaborate with the kitchen and bar teams to ensure seamless service delivery
- Contribute to the development of the hotel's food and beverage offering, including menu planning and promotions
- Manage labor costs and optimize team performance to achieve business objectives
- Anticipate customer needs and deliver personalized service to exceed expectations
Requirements:
- Proven experience in a food and beverage supervisory role, preferably in a hotel or hospitality environment
- Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team
- Strong customer service skills, with a focus on delivering exceptional experiences
- Ability to work under pressure and prioritize tasks to meet business objectives
- Flexibility to work varied shifts, including evenings and weekends
Benefits:
- Competitive salary and benefits package
- Opportunities for career development and progression
- Free meals on shift and discounts on hotel stays and services
- Uniform and equipment provided
- Flexible working hours and a supportive team environment
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