Restaurant & Bar Team Lead

4 weeks ago


Chorley, Lancashire, United Kingdom Park Hall Hotel Full time

As a Restaurant & Bar Supervisor at Park Hall Hotel, you'll be responsible for delivering exceptional customer experiences and driving sales growth. Your key focus will be on providing outstanding service, ensuring a safe and clean environment, and leading a high-performing team to achieve business objectives.

Key Responsibilities:

  • Develop and implement strategies to enhance customer satisfaction and loyalty
  • Lead a team of hospitality professionals to deliver exceptional service and achieve sales targets
  • Monitor and maintain high standards of cleanliness and safety in the restaurant and bar areas
  • Collaborate with the kitchen and bar teams to ensure seamless service delivery
  • Contribute to the development of the hotel's food and beverage offering, including menu planning and promotions
  • Manage labor costs and optimize team performance to achieve business objectives
  • Anticipate customer needs and deliver personalized service to exceed expectations

Requirements:

  • Proven experience in a food and beverage supervisory role, preferably in a hotel or hospitality environment
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team
  • Strong customer service skills, with a focus on delivering exceptional experiences
  • Ability to work under pressure and prioritize tasks to meet business objectives
  • Flexibility to work varied shifts, including evenings and weekends

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Free meals on shift and discounts on hotel stays and services
  • Uniform and equipment provided
  • Flexible working hours and a supportive team environment


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