Restaurant & Bar Operations Manager

4 weeks ago


Chorley, Lancashire, United Kingdom Park Hall Hotel Full time

As a Restaurant & Bar Supervisor at Park Hall Hotel, you will be responsible for delivering exceptional customer experiences. Your role will involve recommending menu items to guests, going above and beyond to ensure their satisfaction. You will also be responsible for managing the restaurant and bar operations, ensuring that every guest has a safe and enjoyable visit.

Key Responsibilities:

  • Develop and implement strategies to enhance customer satisfaction
  • Manage restaurant and bar operations, ensuring high standards of cleanliness and service
  • Lead a team of hospitality staff, providing guidance and support to ensure excellent service delivery
  • Contribute to the development of menus and promotions, ensuring they meet customer needs and preferences
  • Monitor and control labor costs, ensuring they are within budget
  • Anticipate customer needs, providing proactive service to ensure a positive experience

Requirements:

  • Experience in a food and beverage supervisory role, preferably in a hotel or restaurant environment
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team
  • Ability to work under pressure, managing multiple tasks and priorities in a fast-paced environment
  • Knowledge of food and beverage operations, including menu planning and inventory management
  • Flexibility and adaptability, with the ability to work varied shifts and respond to changing situations

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Free meals on shift and discounts on hotel stays and other services
  • Uniform and equipment provided
  • Flexible working hours and a supportive team environment


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