Customer Insights Manager

7 days ago


West Midlands Combined Authority, United Kingdom Forsyth Barnes Full time
About the Role

Forsyth Barnes is seeking a highly skilled Senior Data Insights Manager to join their team. As a key player in the UK's energy transition, the company is committed to supporting the country's journey to net zero.

The successful candidate will have a strong background in demand forecasting and data modelling techniques, with excellent proficiency in Excel and Power BI. They will be confident in building strong relationships with stakeholders and offering insights to challenge thinking when necessary.

Key Responsibilities
  1. Analyse past performance, trends, and future projections to guide decision-making
  2. Develop forecasting tools and processes, ideally in a fast-paced or highly regulated environment
  3. Build strong relationships with stakeholders and offer insights to challenge thinking when necessary
  4. Strategically lead the development of data-driven solutions to drive business growth
  5. Collaborate with cross-functional teams to drive business outcomes
What We Offer
  1. Annual bonus of 6%, based on personal and company performance
  2. 26 days' holiday, plus statutory holidays, with options to buy or sell extra days
  3. Generous double-match pension scheme (up to 12% company contribution)
  4. Flexible benefits, including private healthcare, dental insurance, and more
  5. Overtime at 1.5x standard rate, with double time on Sundays
  6. Financial protection with 10x salary death-in-service benefit
  7. Comprehensive family-friendly policies, including maternity/paternity/adoption leave
  8. Career development, professional training, and access to LinkedIn Learning
  9. Employee Assistance Programme with 24/7 confidential counselling


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