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Customer Support Services Coordinator

3 months ago


Cirencester, Gloucestershire, United Kingdom Cotswold District Council Full time

Are you dedicated to improving products and services to fulfill client expectations and provide outstanding experiences? We are looking for a Service Design and Improvement Officer to become a vital part of our organization.

Key Responsibilities:

  • Engage with users to understand their needs and incorporate their feedback into service enhancements.
  • Collaborate with cross-functional teams to design and implement effective service solutions.
  • Analyze service performance metrics to identify areas for improvement.

Qualifications:

  • Proven experience in service design or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.

Join us in our mission to enhance the quality of services we provide to our community.