Care Field Supervisor

2 months ago

Hounslow, Greater London, United Kingdom Eleanor nursing and social care Ltd Full time
About Eleanor Nursing and Social Care Ltd

Eleanor Nursing and Social Care Ltd is a leading healthcare provider in the UK, dedicated to delivering high-quality care and support services to individuals across various specialties.

Job Summary

We are seeking a highly skilled and experienced Field Care Supervisor to join our team. As a Field Care Supervisor, you will play a crucial role in ensuring the delivery of exceptional care experiences to our clients, while also serving as a bridge between the field and office.

Key Responsibilities
  • Personalised Care Plans: Ensure that personalised care plans and risk assessments are completed within 48 hours of receipt of care packages prior to commencement of care service.
  • Care Worker Management: Arrange and manage care worker changeovers and briefings on all care packages, ensuring seamless transitions and effective communication.
  • Home Visits: Conduct home visits to evaluate, monitor, and review care worker performance, identifying areas for improvement and implementing best practices.
  • Time Management: Encourage care workers to maximise their time effectively, ensuring efficient use of resources and optimal care delivery.
  • Emergency Response: Troubleshoot any emergency care call cover when required by the branch, demonstrating exceptional problem-solving skills and adaptability.
  • Training and Development: Confirm that all care workers have completed their mandatory training annually, and inform the Recruitment & Retention Officer or Branch Manager in the event of any non-compliance.
  • Continuous Improvement: Be available for all training as deemed appropriate for the improvement of knowledge and skill base, staying up-to-date with industry best practices and regulations.
  • Confidentiality and Compliance: Work within the CQC, Eleanor Policies & Procedures, and rules of confidentiality at all times, upholding the highest standards of professionalism and integrity.
  • Best Practices: Encourage best practices amongst home care workers, fostering a culture of excellence and continuous improvement.
Requirements
  • Driver with Own Vehicle: Possess a valid driver's license and own a reliable vehicle for business use.
  • Experience and Skills: Bring experience within a similar role, coupled with outstanding written and verbal communication skills.
Working Arrangements

This is a full-time position, working Monday to Friday 9 AM to 5:30 PM with some weekends. We offer a competitive salary of £23,000 and a dynamic work environment that values teamwork and collaboration.

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