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Training Operations Administrator

2 months ago

Swindon, Swindon, United Kingdom BCS Full time

Qualifications Support Coordinator

We are looking for a Qualifications Support Coordinator to become a vital part of our Group Operations team in a permanent part-time capacity.

Role Overview

In the role of Qualifications Support Coordinator, you will play a key role in delivering exceptional service to our clients through effective support functions within the service delivery unit. Your main duties will include:

  • Accurately managing candidate and training provider information and ensuring records are updated appropriately
  • Organizing incoming correspondence and directing it to the appropriate departments for processing
  • Overseeing examination materials and managing the release of results
  • Keeping informed about registration pathways and compliance standards
  • Spotting opportunities for enhancements in business processes
  • Working collaboratively with various departments to meet shared objectives
  • Handling CPD data and managing recertification processes
  • Exhibiting flexibility in adjusting responsibilities as required
  • Driving continuous improvement in systems and operational procedures

This position is an excellent fit for a meticulous and organized professional eager to make a meaningful contribution to our team.