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Store Operations Manager

2 months ago

Newry, United Kingdom The Retail Appointment Live Full time
About The Role

We are seeking a highly motivated and experienced Retail Team Leader to join our dynamic team at The Retail Appointment Live. As a key member of our operations team, you will play a crucial role in ensuring the smooth day-to-day running of our stores, driving sales growth, and delivering exceptional customer experiences.

Key Responsibilities
  • Team Leadership: Collaborate with store management to ensure your team is well-trained, informed, and capable of delivering high store standards.
  • Customer Satisfaction: Work closely with your management team to identify customer service needs, communicate priorities to the team, and ensure all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
  • Store Success: Understand and support the execution of daily performance goals, play a key role in achieving targets, and drive store presentation.
Requirements
  • Experience supervising others in a fast-paced retail or hospitality environment.
  • Demonstrate the following competencies:
    • Prioritise and Organise Work: Effectively manage multiple tasks and priorities to meet deadlines.
    • Customer Focus: Deliver exceptional customer experiences and ensure customer satisfaction.
    • Communicate Effectively: Clearly communicate with colleagues, management, and customers to achieve business objectives.
    • Direct and Supervise Work: Lead and motivate your team to achieve store performance targets.
About The Company

The Retail Appointment Live is a leading retail company with a strong presence in the UK market. We are committed to delivering exceptional customer experiences and driving sales growth through our dynamic team of retail professionals.