Catering Operations Manager

2 days ago


Chester, Cheshire, United Kingdom One Retail Full time
About the Role

We're seeking an experienced Catering Manager to oversee our catering and service operations for a major High Street brand. As a key member of our team, you'll be responsible for ensuring our kitchens and service counters run smoothly and delivering exceptional food experiences.

Key Responsibilities
  • Prepare and serve high-quality food to meet customer expectations
  • Supervise culinary and catering teams to maintain impeccable food and customer service standards
  • Oversee the efficiency of in-unit catering operations, including inventory management and budget monitoring
  • Communicate regularly with line managers to track KPIs and targets
  • Represent Compass Group UK&I and maintain a positive brand image
  • Identify opportunities for new food or service concepts to drive sales
  • Liaise between customers and culinary and service teams to exceed expectations
  • Support and train teams to excel in their roles
  • Implement and review Health & Safety standards to ensure compliance
Requirements
  • Minimum of two years of catering experience
  • Experience managing teams in a similar role
  • NVQ Level 1 & 2 or City & Guilds 706/1 and 2
  • Basic Food Hygiene certificate
  • Excellent communication and organisational skills
  • Ambitious and motivated individual with a passion for great-tasting food and exceptional customer service
About Compass Group UK&I

We're a leading provider of food and support services, committed to fostering an environment where every individual can truly be themselves at work. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.



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