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Adults Support Officer

2 months ago


Swindon, Swindon, United Kingdom Service Care Solutions Ltd Full time
Job Title: Adults Officer

Are you passionate about helping the elderly and vulnerable? We are seeking a dedicated and compassionate individual to join our team as a Homeline Response Officer.

The Role:

As a Homeline Response Officer, your primary responsibility will be to assist in delivering a 24-hour emergency call service for elderly, special needs, and chronically ill clients. Your duties will include:

  • Responding to emergency calls and providing first aid as necessary.
  • Assisting with equipment removal and handling related financial processes.
  • Providing training to new officers and supporting service implementation.

Key Requirements:

  • Strong communication skills, both face-to-face and over the phone.
  • Capability to work flexibly across a range of shift patterns, including nights and weekends.
  • Manual driving licence required.
  • Shift work to cover a 24/7 service to include bank holidays, weekend and night shifts of 12 hours as well as day shifts of 7 hours.

The Package:

This is a temporary, Homeline Response Officer role, 37 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended or become permanent.

Referral Bonus:

If this Temporary Homeline Response Officer role is not suitable for yourself, but you know someone who may be interested, please pass on their details. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.