Sales Floor Manager
3 days ago
About the Role
We are seeking a highly motivated and experienced Sales Floor Manager to join our team at Pandora A/S. As a Sales Floor Manager, you will be responsible for overseeing the running of our busy sales floor, motivating the team of sales assistants to drive sales and excel in customer service.
Key Responsibilities
- Monitor store sales figures and develop strategies to achieve and exceed individual and store sales targets
- Handle serious complaints and provide excellent customer service to ensure customer satisfaction
- Build strong relationships with customers and colleagues to drive sales and improve customer experience
- Act as key holder for the store and ensure the relevant store opening/closure procedure is actioned
- Assist with administrative duties, including recruitment and conducting investigations and disciplinary hearings if required
Requirements
- Proven experience in driving sales and profitability in a retail environment
- Strong communication and leadership skills to motivate and coach a high-performing team
- Ability to be adaptable and flexible to changing business needs
- Positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
What We Offer
- Competitive hourly rate of pay
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved)
- Generous annual jewellery uniform allowance
- Access to our online benefits platform with plentiful retail, hospitality, and entertainment discounts
- Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid, and lots more
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