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Account Manager
2 months ago
Job Overview
We are seeking a highly skilled and experienced Technical Account Manager to join our team at The Compleat Food Group. As a Technical Account Manager, you will be responsible for elevating the technical performance of our supply base and aligning it with our business and customer requirements.
Key Responsibilities
- Utilize your technical expertise to deliver client expectations and governance standards.
- Execute strategic technical visions for various retailer accounts, championing product quality, safety, and compliance.
- Collaborate with cross-functional teams to ensure seamless working and precision-aligned product launches.
- Provide innovative solutions to business and product challenges.
- Design, implement, and execute customer-focused quality plans.
- Own supplier audits, customer visits, and product launches.
- Oversee Technical Services, including raw material specifications, authenticity validation, and supplier endorsements.
- Inject expertise into Product Process and Design, shaping the future of excellence.
Requirements
- 3-5 years of experience as a Technical Manager within chilled food manufacturing.
- HACCP level 3, Food Safety level 3, and a Full UK driving license.
- A proven track record of technical/quality management in a fast-paced chilled food environment.
- Natural ability to communicate and negotiate effectively in reactive and flexible situations.
- Experience in complex raw material supply chains.
- UK retailer experience.
- Strong technical acumen and knowledge of retailer COP's.
- Previous technical management experience (or equivalent discipline).
- Strong organisational skills and well-rounded communication skills – ability to influence decisions.
- Commercial awareness.
- Proficient in the use of MS Office applications, specifications systems, and raw material management systems.
- Flexibility to travel across the UK and internationally frequently.
What We Offer
As a Technical Account Manager at The Compleat Food Group, you will have the opportunity to work in a dynamic and inclusive environment where you can bring your whole self to work. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Company Culture
We are committed to ensuring Fairness, Equity, Inclusivity, and Respect in all that we do. We believe that greater diversity leads to exceptional results and provides a better working life. We continue to attract diverse talent into our teams and are proud to have built an inclusive and respectful culture.