Account Manager

3 weeks ago


Redhill, Surrey, United Kingdom Found-U Ltd Full time
About the Role

We are seeking a highly motivated and results-driven Account Manager to join our dynamic team at Found-U Ltd. As an Account Manager, you will be responsible for building and maintaining strong relationships with our dealer partners, driving business growth, and ensuring seamless project execution.

Key Responsibilities
  • Relationship Building: Develop and nurture trusting relationships with dealer partners through regular communication, ensuring a high level of satisfaction and loyalty.
  • Query Management: Manage inbound dealer queries from start to resolution, maintaining a high standard of service and ensuring timely resolution.
  • Project Coordination: Collaborate with the marketing team to implement dealer trading plans, ensuring smooth execution and excellent service delivery.
  • Reporting and Analysis: Manage dealer reporting requests, ensuring data accuracy and providing insights to drive business growth.
Requirements
  • A minimum of 2 years' experience in Account Management or a customer-facing role.
  • Proven success in a fast-paced, multi-tasking environment, ideally in industries such as manufacturing, logistics, office supplies, FMCG, or retail.
  • Strong communication and rapport-building skills, with the ability to engage and inspire dealer partners.
  • Intermediate Excel skills, capable of analysing and manipulating data.
  • Highly organized with the ability to manage multiple client action plans and meet deadlines.
What We Offer

As a valued member of our team, you will have the opportunity to work with a highly engaged team, learn from industry experts, and benefit from genuine career progression. With a hybrid work arrangement, you will enjoy a perfect balance between office and remote work.

Reporting to the Head of Account Management, you will be part of a small and growing team with exciting future opportunities.


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