Assistant Manager Luxury Retail Flagship Store

2 months ago

Leeds, Leeds, United Kingdom Frasers Group Full time

About the Role

We are seeking a highly experienced and skilled Senior Retail Manager to join our team at Flannels, a leading luxury retailer in the UK. As a Senior Retail Manager, you will be responsible for leading a large team of managers in our flagship store in Leeds, ensuring exceptional customer service, driving sales growth, and maintaining high standards of store operations.

Key Responsibilities

  • Lead a team of managers to achieve sales targets, improve customer satisfaction, and maintain store operations
  • Develop and implement strategies to drive sales growth, improve customer engagement, and enhance the overall shopping experience
  • Monitor and analyze sales data, customer feedback, and store performance to inform business decisions
  • Collaborate with the store management team to achieve business objectives, including sales targets, customer satisfaction, and store operations
  • Provide coaching, training, and development opportunities to team members to enhance their skills and knowledge
  • Ensure compliance with company policies, procedures, and regulatory requirements

Requirements

  • Proven experience in a senior retail management role, preferably in a luxury retail environment
  • Minimum 3 years of experience in a senior management position, with a strong track record of driving sales growth and improving customer satisfaction
  • Excellent leadership, communication, and interpersonal skills
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions
  • Ability to work effectively in a fast-paced, dynamic environment, with a strong focus on customer service and sales growth

What We Offer

  • Competitive salary and bonus structure
  • Opportunities for career development and progression within the company
  • Collaborative and supportive work environment
  • Access to a wide range of development courses and training programs
  • Discounted gym membership and cycle-to-work scheme
  • Group-wide 20% discount across all Frasers Group brands

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