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Internal Sales Coordinator

2 months ago

Basingstoke, Hampshire, United Kingdom Vishay Precision Group Full time
About the Role

The role of the Internal Sales Coordinator at Vishay Precision Group is a challenging and rewarding opportunity for a commercially aware customer service agent to join our small but experienced team.

We are looking for a team player who is enthusiastic and has good communication skills to take ownership of key customer relationships and work alongside our hugely experienced team members.

We provide extensive onboarding support, and we recognize that our talented people are key to ensuring we successfully achieve our business aims.

Key Responsibilities
  • Prepare and Manage Sales Quotations

Prepare and manage sales quotations in response to customer requests and external Sales Managers needs, ensuring timely follow-ups and resolution.

Oversee Quotations from Inception to Conclusion

Oversee quotations from inception to conclusion, ensuring timely follow-ups and resolution.

Manage Orders

Manage orders, including entry acknowledgment, dispatch planning, and invoicing, guided by Planning and Purchasing reports.

Provide Swift and Comprehensive Responses to Customer Inquiries

Provide swift and comprehensive responses to customer inquiries regarding stock delivery and complaints, striving to exceed expectations and strengthen relationships.

Coordinate Product Returns and Arrange Credits

Coordinate product returns and arrange credits per RMA guidelines.

Raise Purchase Requisitions and Convert Them into Orders

Raise purchase requisitions and convert them into orders, managing communication with suppliers and updating due dates as necessary.

Maintain and Update Sales Orders and Customer Databases

Maintain and update sales orders, customer databases, and related documentation.

Oversee Procurement Activities

Oversee procurement activities for repairs, Bonding, and hazardous items, including raising necessary requisitions and orders.

Engage Proactively with Existing and Potential Customers

Engage proactively with existing and potential customers to support external sales efforts.

Benefits

As a member of our team, you will enjoy a range of benefits, including:

  • Hybrid Working

Work from home one day per week.

Pension Scheme

Employer contribution of 8%.

Personal Development Opportunities

Opportunities for personal and professional growth.

Life Assurance Scheme

4 x annual salary.

Annual Leave

25 days plus public holidays (rising to 30 days with service).

Employee Assistance Programme

Support for your well-being.

Recruitment Referral Scheme

Refer a friend and earn a reward.

Company Funded Social Events

Enjoy social events with your colleagues.

Free Onsite Parking

Convenient parking on site.

Fresh Fruit and Refreshments

Enjoy fresh fruit and refreshments on site.

Welcome Pack

Receive a welcome pack with VPG merchandise.

Requirements
  • Experience in a Similar Role

Experience in a similar role is essential.

Experience Working with ERP and CRM Systems

Experience working with ERP and CRM systems is required.

Team Player with Good Communication Skills

A team player with good communication skills is essential.

Proactive and Self-Motivated

A proactive and self-motivated individual is required.

Unafraid to Take on New Challenges

Unafraid to take on new challenges and develop within a demanding environment.

Remote Work

This role is available for remote work.

Employment Type

This is a full-time employment opportunity.