Network Director

2 weeks ago

London, Greater London, United Kingdom Smart DCC Full time
Job Title: Network Director

Smart DCC is seeking a highly skilled Network Director to lead our team in ensuring the optimal performance and capacity of our secure data network.

Key Responsibilities:
  • Act as a subject matter expert for service and component capacity, ensuring that our network meets performance and capacity targets.
  • Build effective partnerships across the business to identify and understand performance and capacity needs, demand pipeline, and future growth.
  • Ensure that our infrastructure, network, and application capacity remains fit for purpose, stable, reliable, and able to respond to changes and future demands.
  • Own the delivery of capacity programmes that support the reuse of DCC capabilities in contexts other than smart metering or even outside the energy sector.
  • Partner with DCC Technical Architects and Data Science to provide an agile and flexible approach to capacity management that supports the needs of our customers in terms of data and connectivity.
  • Drive the diagnosis and resolution of capacity or performance-related issues working with other ITIL functions.
  • Oversee the production and maturing of Service Provider Capacity plans to predict performance and capacity needs and the production of regular management reports and dashboards.
  • Draft and maintain policy, standards, and procedures for capacity management and planning and identify and drive opportunities to create or improve processes.
  • Produce capacity and performance impact assessments to understand the impact of operational changes, maintenance, projects, and programmes on the baseline performance and capacity utilization of the solutions.
  • Build and maintain capacity and performance models to predict capacity break points and bottlenecks.

We are looking for a dynamic, high-performing Capacity Manager with experience ensuring that services, systems, and infrastructure are appropriately sized to meet capacity and performance targets in a cost-effective manner.

As a Disability Confident member, Smart DCC is committed to ensuring an inclusive and accessible recruitment process.

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