Client Services Representative
1 month ago
Job Summary
We are seeking a highly skilled and detail-oriented Sales Support Specialist to join our team at Clear Channel. As a Sales Support Specialist, you will play a critical role in supporting our Direct Sales teams and clients in delivering exceptional customer service and ensuring the successful execution of sales campaigns.
Key Responsibilities
- Provide pre- and post-sales support to Direct Sales teams and clients, ensuring adherence to company procedures and policies.
- Assist in planning and executing customer campaigns using internal tools and systems, ensuring timely and accurate delivery.
- Develop and maintain strong relationships with sales teams and clients, providing proactive communication and support throughout the sales process.
- Process bookings and manage campaign progress, ensuring all activities are reflective of the company's 'knowledge, accuracy & efficiency' pillars.
- Coordinate customer artwork, design, print, and digital orders, ensuring high-quality responses to customer inquiries.
- Work closely with Direct Sales & Operations leadership teams to continuously improve and refine processes, ensuring seamless execution of sales campaigns.
Requirements
- Proficient in Microsoft Office, Word, Excel, and PowerPoint.
- Excellent time management and organizational skills, with the ability to juggle multiple tasks and priorities.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- High levels of data accuracy and attention to detail.
- Adaptable and resilient, with a 'how can we' attitude and a commitment to teamwork.
What We Offer
- A competitive salary of £23,500 + quarterly Group commission.
- A flexible working arrangement that allows for a healthy work-life balance.
- 33 paid holidays, including bank holidays.
- A company Pension Scheme Contribution of up to 8%.
- A Healthcare Cash Plan and Life Insurance.
- A Cycle to Work Scheme and travel/season ticket loans.
- Exclusive discounts with hundreds of retailers.
- Charity volunteer days and a commitment to creating a diverse and inclusive work environment.
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