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Healthcare Administrative Assistant

2 months ago


Yeovil, Somerset, United Kingdom Somerset NHS Foundation Trust Full time

Position Overview

We are looking for a dedicated Administrative Assistant with a strong commitment to delivering exceptional customer service to join our team within the ENT Department. This part-time role will involve providing thorough administrative support to the existing team, including medical professionals and allied health staff. The ideal candidate will demonstrate initiative, collaborate effectively with colleagues, and possess the ability to work independently while seeking assistance when needed. Proficiency in IT and typing skills is essential for this position.

Key Responsibilities

- Engage with patients and team members, ensuring clear communication.

- Manage daily correspondence and inquiries.

- Handle incoming calls, taking messages for the specialty team and acting on them as required.

- Organize and prioritize tasks efficiently, bringing any concerns to the attention of the supervising staff.

- Accurately transcribe clinical documents as directed by medical personnel, utilizing audio or copy typing methods.

About Somerset NHS Foundation Trust

As part of the NHS, we offer a comprehensive range of benefits, including flexible working arrangements, competitive pension contributions, generous annual leave, opportunities for career advancement, and regular performance discussions. Our exclusive benefits also include the Blue Light Card. Working in Somerset allows you to enjoy the beautiful countryside, renowned for its natural beauty and stunning coastlines, while remaining conveniently close to vibrant city centers. The region boasts excellent educational institutions and offers a favorable housing market compared to other areas, providing a balanced lifestyle that caters to diverse preferences.

Job Requirements

For a detailed list of responsibilities and qualifications, please refer to the official Job Description and Person Specification.

Qualifications

Essential

  • Secretarial Diploma RSA 3 or equivalent NVQ
  • GCSE in English and Mathematics

Experience

Essential

  • Familiarity with medical terminology
  • Skills in shorthand and minute-taking
  • Experience in office management and administrative tasks