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Porter Assistant
2 months ago
We are seeking a skilled and flexible Porter to join our Front of House team at Seaham Hall, providing exceptional customer care for our guests.
Key Responsibilities- Provide quality service to guests, ensuring a 5-star experience
- Cover holidays and shifts as required, including weekends and bank holidays
- Work effectively with management, staff, and guests in a professional manner
- Be a team player, comfortable with lone-working and shift-based rota work
- Ensure the resort's high standards are maintained at all times
- Previous hospitality experience required, minimum 1 year
- Full driving license required, due to car insurance purposes
- Excellent customer service and communication skills
- Attention to detail and ability to work independently
- Fluent and clear spoken English, with good written English and telephone manner
- In-house training and development opportunities
- Exciting opportunity to work for an award-winning business
- Reward and recognition scheme, including Hospitality Rewards and B&Q discount card
- Inclusion in charity events and fundraising
- Workplace wellness programme
- Be part of our Sustainable Team scheme, prioritising people and planet
- Up to 20% team member discount off gift vouchers and spa experiences
- Work-based pension scheme subject to criteria
- Uniform provided
- Free onsite parking
- Monthly and annual team incentives and reward schemes