Porter Assistant
2 weeks ago
Role: Porter Assistant
Location: Seaham Hall Resort
Resort Information: https://www.seaham-hall.co.uk/
Salary: £11.44 per hour
Hours: Flexible to cover holidays for days and nights as required, including weekends and bank holidays
Relationships: General Manager, Operations Manager, House Manager, Reception Team
We are seeking a Porter Assistant to provide quality customer care for our guests in a vibrant Front of House environment.
The ideal candidate will be happy to cover holidays as required and be available to work day shifts with hours of 9.30am to 6pm or night shifts with working hours of 10pm to 8am. A full driving license is required.
Benefits
- In-house training will be provided as part of your induction
- Exciting opportunity to be part of an award-winning business with many accolades, including gold winner at the North East England Tourism Awards and Visit England Awards
- Reward and recognition scheme, including Hospitality Rewards and B&Q discount card
- Inclusion in charity events and fundraising
- Workplace wellness programme
- Be part of our Sustainable Team scheme, prioritising people and planet
- Up to 20% team member discount off gift vouchers and spa experiences
- Work-based pension scheme subject to criteria
- Uniform provided
- Free onsite parking
- Monthly and annual team incentives and reward schemes, including employee of the month and a share of service charge
- We work with Wagestream on a number of employee benefits
The Ideal Candidate
- Previous hospitality experience required - minimum 1 year
- Due to car insurance purposes, the successful candidate must be over the age of 25 to valet park cars
- Excellent customer service and communication skills
- Attention to detail to ensure the 5-star standard of service is delivered
- Ability to effectively interact with management, staff and guests in a professional manner
- Be a team player as well as an individual worker, being comfortable with lone-working and shift-based rota work
- Full training will be provided across both roles
- To be well presented and represent a high standard of competence at all times
- Must have transport due to location
- Fluent and clear spoken English with good written English and an excellent telephone manner
If you're ready for the challenge and have the skills, talent and experience, we want to hear from you today.
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