Sales and Service Representative

3 weeks ago


Bath, Bath and North East Somerset, United Kingdom The Brogue Trader LTD Full time

The Brogue Trader LTD is a family-run retail business, specialising in the sale of fine handmade footwear. Our company values of trust, loyalty, respect, and a willingness to help our peers are key to our business.

You will be working in an active and lively retail environment surrounded by friendly and easy-going colleagues, as we actively look for personable characters that can strike a conversation easily and are focused on delivering excellent customer service.

Working within the luxurious setting of our store, you will be required to dress accordingly to your surroundings, so when joining our team, you will receive your very own pair of Fine Handmade Shoes.

As part of the team, you will be responsible for ensuring customers receive the highest levels of service each time they visit the store. This will include conversing with customers to understand their needs and providing a shoe fitting service. You will work as part of a team to help achieve a store sales target, along with maintaining store appearance and stockroom standards.

This role will have room for growth as we actively try to promote from within our business.

Key Responsibilities:
  • Support the store's management with the daily running of the store.
  • Engage with and sell to customers daily; this will include fitting footwear, upselling products, and providing excellent customer service.
  • Uphold The Brogue Trader LTD's high level of customer service and ensure each customer has an excellent experience.
  • Maintain the store's appearance by upholding our cleanliness and merchandising standards.
  • Process incoming and outgoing stock and repairs along with maintaining stockroom standards.
  • Provide excellent customer service and ensure customer satisfaction.

Job Type: Full-time, Permanent

Pay: £20,000.00-£21,000.00 per year

Benefits:

  • Employee discount
  • Store discount

Work Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute:

  • Reliable transportation

Work Location: In person

Language: English



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