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Client Support Specialist
2 months ago
An exciting opportunity awaits within our exceptional customer support division in the waste management sector.
- Position: Customer Service Representative
- Salary: £23,000 annually
- Location: Aylesbury (Office Based)
- Employment Type: Permanent / Full-time
- Working Hours: Shifts between 7.45am - 5.30pm Monday to Friday, with occasional Saturday shifts (Average 1 Saturday in 8)
As a vital member of our customer service contact center, you will collaborate with a dedicated, enthusiastic, and dynamic team, assisting clients with inquiries and providing effective solutions while ensuring outstanding customer satisfaction.
We seek an individual who is committed to customer care, possesses excellent communication abilities, pays attention to detail, maintains a positive demeanor, and can remain composed in challenging situations. Experience in a customer service role is preferred. Familiarity with Microsoft Office is advantageous but not mandatory, as we offer a thorough 4-week training program to facilitate your onboarding.
Reasons to appreciate working at Biffa:
- 24 days of annual leave plus Bank Holidays, with options to buy and sell holidays.
- Attractive pension scheme
- Comprehensive medical and dental benefits
- Cycle-to-work initiative.
- Discounts on retail, leisure, and travel
- Complimentary on-site parking
- Opportunities for training and development, paving the way for internal career advancement.
Our mission is to transform perceptions of waste.
Whether we are converting waste into renewable energy, discovering innovative recycling methods, or simply keeping our communities clean, we view each day as a chance to enhance the lives of countless individuals. Over 11,000 professionals nationwide rely on us to provide a fulfilling, often challenging, yet consistently engaging career.
Committed to inclusivity.
Inclusivity is fundamental to our culture at Biffa; we believe that diverse ideas, viewpoints, and backgrounds are essential for fostering a creative and effective workplace that mirrors our communities and yields the best results for our colleagues, clients, and stakeholders. This is why we actively promote diversity, equity, and inclusion in all our endeavors.
