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Lead Commercial Insights Analyst
3 months ago
Company Overview
At Frasers Group, we are transforming the retail landscape. Through innovative digital solutions and exceptional customer experiences, we provide our consumers with access to the finest sports, premium, and luxury brands worldwide. As an industry leader, we are enhancing the retail journey for our customers by offering flexible and convenient payment options across our diverse portfolio of established brands.
Frasers Group Financial Services represents the next phase of our evolution.
We embrace challenges and encourage our team to think beyond conventional boundaries to shape the future of retail. The opportunities for career advancement are substantial, and the experience is unparalleled.
Why Choose Us?
Our Mission – We are dedicated to enriching the lives of many by providing access to the world's premier brands and experiences.
Frasers Group Financial Services is focused on fostering a positive colleague experience, and to maximize this, we encourage you to engage with our core principles:
Are you prepared to join the Fearless?
Role Overview
As a Lead Commercial Insights Analyst, you will be instrumental in facilitating strategic decision-making within the organization by delivering actionable insights and comprehensive analyses.
You will work closely with the Commercial and Product teams to ensure that business decisions are informed by data and aligned with the company's strategic goals, while also ensuring optimal commercial and customer outcomes.
Conduct thorough analyses to assess commercial performance, customer outcomes, and identify business opportunities from initial requirements gathering to final execution. Establish a proactive strategic alliance with key stakeholders in the Commercial department, advocating for their needs and priorities within the broader Data team. Track key performance indicators across Commercial and Product teams, offering recommendations and business intelligence capabilities to enhance performance and efficiency. Assist in change management and migration initiatives throughout the organization, while adhering to data team protocols and best practices. Uphold, promote, and seek to enhance Data team processes and best practices.Required Qualifications
4+ / 5+ years of experience in analytical roles. Excellent communication and presentation skills, with the ability to convey complex data and insights clearly. Proficient in SQL. Strong Excel skills. Experience in developing reports and dashboards using tools such as Power BI, Tableau, Looker, or Excel. Foundational understanding of data warehousing and modeling. Familiarity with cloud data platforms is advantageous, e.g., Snowflake. Previous experience in Financial Services and/or Retail is preferred. Python experience is a plus.Additional Information
As FGFS operates within a regulated environment, any offer is contingent upon satisfactory background checks, including criminal record checks, credit checks, and employment references.
In addition to your benefits package, we offer a variety of perks for our colleagues:
Recognition and Opportunities
Frasers Champion - Our employees are central to our business, and we ensure that individuals are recognized monthly for their contributions. The Frasers Champion program allows peers to nominate colleagues, with 8 winners receiving double their pay for a month where they have demonstrated innovation, ownership, or relevance.
Fearless 1000 – By a specified future date, we aim for our share price to reach a target. If achieved for a consecutive number of trading days, all colleagues will receive a bonus. The top 1000 performers will be recognized with significant bonuses, nominated by senior leaders for exemplifying our core values and delivering outstanding performance.
Frasers Festival – A unique event celebrating our Head Office and Retail Staff across regions, featuring a brand village, guest speakers from leading brands, evening entertainment, and engaging challenges.
CEO Sessions – Quarterly, we offer select employees the chance to attend sessions led by our CEO and leadership team, providing opportunities to connect, network, and discuss key topics.
Retail Reconnect – To build a compelling brand ecosystem, all employees will gain insights by spending time in our stores or warehouses, learning how their roles impact frontline teams and bringing back ideas for improvement.
Employee Wellbeing
Frasers Fit – Our fitness initiative aims to promote a healthy workforce, offering free gym classes and discounted memberships. The Frasers Fit program supports colleagues' physical, financial, and mental wellbeing, with an accessible app providing training, nutrition, and lifestyle advice.
Retail Trust – Recognizing the importance of mental wellness, all employees have free access to support from the Retail Trust charity, including a 24-hour helpline, wellness resources, and counseling services.
Next Steps
Our Recruitment Team will review applications, and all candidates will receive feedback. Shortlisted applicants may be asked to confirm key details before scheduling a first-stage interview focused on behavioral alignment with our Culture and Values. Successful candidates can expect two additional interview stages with the Hiring Manager and team, which will be more technically oriented and may include a presentation or task to demonstrate skills.
