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Service Administrator
2 months ago
Job Title: Service Administrator
Location: Remote or On-Site
Benefits:
- Competitive Salary: £30,000 - £34,000 DOE
- 25 Days Annual Leave Plus a Day Off for Your Birthday
- Modern Offices and Attractive Benefits Package
Job Summary:
Office Angels is seeking a highly skilled Service Administrator to join our team. As the first point of contact, you will provide exceptional customer service and ensure that customers are kept informed of service progress.
Key Responsibilities:
- Ensure that customers are kept informed of service progress.
- Liaise with technical support in relation to faults to see if the fault can be rectified over the phone or if an engineer is required.
- Passing invoice requests to accounts.
- Reporting at weekly service meeting.
- Providing holiday cover for Service and Stock Co-ordinator
- Ad hoc project work as required.
- Use of company systems as required (Accounts and Project Management)
Requirements:
- Experience scheduling Engineers
- Excellent Geographical knowledge of the UK
- Excellent telephone manner.
- Competent IT user - experience of MS Office and Sage 50 desirable
What We Offer:
Office Angels is an Equal Opportunities Employer and acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
