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Store Operations Leader

2 months ago

Plymouth, Plymouth, United Kingdom WH Smith Retail Holdings Limited Full time
Job Description

Job Title: Team Leader

Job Summary:

We are seeking a highly motivated and experienced Team Leader to join our team at WHSmith Retail Holdings Limited. As a Team Leader, you will be responsible for leading a team of colleagues to ensure the store is always 'ready to trade' while providing outstanding customer service.

Key Responsibilities:

  • Drive sales and inspire the team to achieve sales targets
  • Supervise and motivate a team of colleagues to ensure excellent customer service
  • Run the store in the absence of the Store Manager
  • Develop and implement strategies to improve store performance
  • Provide training and development opportunities for team members

Requirements:

  • Proven experience in a retail or hospitality environment
  • Excellent leadership and communication skills
  • Ability to work under pressure and meet targets
  • Strong customer service skills
  • Ability to motivate and develop a team

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Flexible working hours and a range of benefits
  • Discounts on WHSmith products and services

About Us:

WHSmith is a leading retailer with a rich history dating back to 1792. We operate across the globe, with over 14,000 employees and a presence in various sectors, including retail, travel, and healthcare. We are committed to providing excellent customer service and creating a positive work environment for our employees.