Gaming Operations Manager
2 weeks ago
About the Role
Grosvenor Casinos is seeking a skilled Gaming Supervisor to join our team in Northampton. As a key member of our gaming team, you will be responsible for ensuring the smooth operation of our gaming activities, providing exceptional customer service, and maintaining a secure and enjoyable environment for our customers.
Key Responsibilities
The successful candidate will be responsible for:
- Managing the gaming floor and ensuring that all gaming activities are conducted in a secure and fair manner.
- Providing guidance and support to the gaming team to ensure that they are equipped to provide excellent customer service.
- Monitoring the gaming tables to ensure that all procedures are being followed and that the gaming equipment is in good working order.
- Upholding the company's commitment to responsible gambling and ensuring that all customers are treated fairly and with respect.
Requirements
To be successful in this role, you will need:
- Previous gaming experience, preferably in a supervisory role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and make decisions quickly.
- Knowledge of gaming procedures and regulations.
What We Offer
Grosvenor Casinos offers a competitive salary and benefits package, as well as opportunities for career development and progression. If you are a motivated and experienced gaming professional looking for a new challenge, we would love to hear from you.
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