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Hospitality Team Member

2 months ago

Yorkshire, United Kingdom YHA Full time
About YHA

YHA is a unique and inclusive organization that values diversity and creativity. We pride ourselves on providing exceptional customer service and creating memorable experiences for our guests.

The Role

We are seeking a Hospitality Team Member to join our team at YHA York. As a key member of our team, you will play a crucial role in ensuring that our guests have a comfortable and enjoyable stay.

Responsibilities
  • Provide Exceptional Customer Service: Greet guests warmly and provide them with information about the hostel and local area.
  • Work on Reception: Utilize our systems for efficient guest check-ins and check-outs, and food & beverage sales and service.
  • Carry Out Cleaning and Housekeeping Duties: Ensure a comfortable and clean environment for all guests.
  • Assist in the Preparation of Food: Prepare meals and serve food and drinks with genuine warmth and hospitality.
What We Value

We understand the richness of life experiences and place importance on lived experiences as much as skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth.

Benefits
  • Competitive Hourly Rate: £11.44 per hour (flexible hours, permanent contract)
  • Exclusive Benefits: Access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
  • Free YHA Membership: Receive a complimentary YHA Membership each year.
  • Travel and Adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.
How to Apply

If you are a motivated and enthusiastic individual who is passionate about providing exceptional customer service, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences.