Hospitality Team Member
4 weeks ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Team Member at YHA Boggle Hole. As a key member of our hospitality team, you will play a crucial role in delivering exceptional customer service and creating memorable experiences for our guests.
Key Responsibilities- Provide warm and welcoming hospitality to all our customers, members, and guests.
- Work on reception, offering insights about the hostel and the local area to ensure every guest feels informed and welcomed.
- Utilize our systems for efficient guest check-ins and check-outs, food and beverage sales, and service.
- Carry out cleaning and housekeeping duties to ensure a comfortable and clean environment for all guests.
- Assist in the preparation of food in the kitchen and serve food and drinks with genuine warmth, hospitality, and pride.
- Competitive hourly rate: £11.44 per hour.
- Accommodation options: Live-in accommodation available at a reasonable rate of £63.70 per week.
- Exclusive benefits: Access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
- Free YHA Membership: Receive a complimentary YHA Membership each year.
- Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.
We believe in the power of diverse perspectives and unique experiences. Our vision is to create an environment where every individual is celebrated for who they are and what they bring to our team. We offer a robust induction, ongoing training, and opportunities for personal growth. If you're passionate about delivering exceptional customer service and creating memorable experiences, we'd love to hear from you.
Please submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences. If you require any assistance, our YHA Jobs website's contact page is available to support you.
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