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Residential Complaints Officer

2 months ago

SouthendonSea, Southend-on-Sea, United Kingdom Focus Resourcing Group Full time
Position Overview

Residential Complaints Officer sought by Focus Resourcing Group. The annual remuneration is £27,000, with a commitment of 37 hours per week.

This role is classified as temporary, with the potential for a permanent transition.

Key Responsibilities:

  • Document complaints received
  • Ensure ongoing communication with residents to provide updates
  • Conduct investigations into complaints, involving relevant personnel as necessary
  • Address complaints in accordance with established protocols

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