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Senior CRM Data Strategist

2 months ago


Cheltenham, Gloucestershire, United Kingdom Zachary Daniels Full time
About the Role

Zachary Daniels is seeking a highly skilled Senior CRM Data and Planning Manager to join their in-house team. As a key member of the organization, you will play a crucial role in driving business growth and customer engagement.

Key Responsibilities
  • Develop and implement a comprehensive customer strategy to drive database growth and retention rates.
  • Own the customer journey across all touchpoints, including the Bloomreach CDP.
  • Collaborate with the Brand Marketing team to ensure optimal brand execution.
  • Analyze data and provide recommendations to drive business growth.
  • Manage third-party relationships, including Bloomreach.
Requirements
  • Proven experience in customer data analysis and CRM management.
  • Strong analytical skills, including proficiency in SQL.
  • Experience working in the B2C, retail, or consumer goods space.
  • Knowledge of loyalty schemes and customer retention strategies.
  • Self-starter with a drive for test and learn.
What We Offer

Zachary Daniels is a niche recruitment consultancy specializing in various industries. As a Senior CRM Data and Planning Manager, you will have the opportunity to work with a dynamic team and contribute to the growth and success of the organization.