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Care Coordinator
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About the Role
NHS Scotland is committed to delivering high-quality patient care and improving health outcomes. As a Care Navigator, you will play a vital role in ensuring our patients receive the right care from the right professional at the right time.
Key Responsibilities
- Provide a comprehensive reception service to patients, responding to their queries and concerns in a professional and empathetic manner.
- Manage patient records and maintain accurate and up-to-date information.
- Coordinate patient care with healthcare professionals, ensuring seamless communication and collaboration.
- Develop and maintain relationships with patients, families, and carers to promote patient-centered care.
- Contribute to the development and implementation of patient care plans, working closely with multidisciplinary teams.
Requirements
- Excellent interpersonal and communication skills, with the ability to build rapport with patients, families, and healthcare professionals.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Proficiency in IT systems and software, with the ability to learn new systems and technologies.
- Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
- Knowledge of patient care principles and practices, with a commitment to delivering high-quality patient-centered care.
What We Offer
- A supportive and collaborative work environment, with opportunities for professional development and growth.
- A competitive salary and benefits package, with a focus on employee well-being and work-life balance.
- The chance to make a real difference in the lives of patients and their families, as part of a dedicated and compassionate team.
