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Automotive Sales Professional
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Grange Jaguar Land Rover Barnet. As a Sales Associate, you will be responsible for delivering an exceptional guest experience, achieving sales targets, and upholding the highest standards of professionalism and integrity.
Key Responsibilities- Comply with all FCA requirements and operate within legislative guidelines at all times.
- Continually develop knowledge relating to market trends and products in a proactive manner and in line with appropriate internal and external training opportunities.
- Complete Guest Experience Foundation training as part of a probationary period, achieving at least the company's minimum training pass standard.
- Maintain quality brand standards of dress, attitude, guest care, honesty, and health and safety in order to portray a professional image to guests at all times.
- Deal professionally with guests from initial contact to satisfactory completion of sale, including vehicle hand-over and follow up as per brand standards, following a structured process and enabling set levels of profit to be achieved.
- Utilise and uphold the department's defined working systems, procedures, and standards (including legal requirements, etc.) to ensure accuracy of paperwork and security of cash, cheques, vehicles, and other company resources.
The successful candidate will be required to work Monday to Friday (08:30 to 18:30) with 1 day off in the week, Saturdays (09:00 to 18:00), and alternate Sundays (10:00 to 16:00).
Requirements- Full UK Driving Licence or equivalent.
- Computer literate, including Microsoft Office.
- Minimum of 1 year's sales experience.
- Previous experience within the motor industry preferable.
- Possess outstanding customer/guest service skills with the ability to handle conflicting demands.
- Have an understanding of database management and excellent administrative skills.
- Possess excellent communication, organisation, and interpersonal skills.
- Passion and ability to deliver an outstanding guest experience.
- Enthusiastic, friendly, and helpful.
- Respectful and courteous to guests and colleagues.
- Honest with high levels of integrity and drive to succeed.
- Salary - £20,000 Basic up to £45,000 OTE.
- Bonus/Commission.
- 31 Days Paid Annual Leave (Including Bank Holidays).
- Company Car.
- Preferential rates for servicing, MOTs, and parts.
- Fantastic discounts on vehicle sales.
- Access to a vehicle Flexi-lease affinity scheme through SOGO.
- Pension scheme.
- Life Insurance Benefit.
- Cycle To Work Scheme.
- Associate Award Events.
- Length of Service Recognition Scheme.
- Associate Assistance Programme (AAP) - Confidential access to a range of support and advice, including a confidential helpline, counselling sessions, access to a Doctor 24/7, physio advice, and support from other Health Experts.
This job offer will be subject to Basic DBS Certificate Disclosure and an adverse financial background check.
