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Front Desk Associate

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Bupa Full time
About the Role

We are seeking a skilled and friendly Front Desk Clerk to join our team at Bupa Clinics in Milton Keynes. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our centre.

Key Responsibilities:

  1. Greet and welcome customers, providing exceptional customer service throughout their visit.
  2. Manage incoming customer queries via phone and email, responding promptly and professionally.
  3. Process invoices and delivery notes in accordance with Bupa policy.
  4. Maintain well-presented facilities, ensuring a clean and welcoming environment for our customers.
  5. Prioritize workload and manage competing demands to meet deadlines.
  6. Enjoy a range of benefits, including equivalent to 25 days holiday per year, Bupa health insurance, and an enhanced pension plan.

What We Offer:

  • A supportive and dynamic team environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic computer skills and proficiency in Microsoft Office.

Working Hours:

Monday to Friday: 8am-5pm

Tuesday to Thursday: 8am-8pm

Saturday: 8am-4pm

One late shift (4-8pm) per week and one Saturday (8am-4pm) in every 4 weeks.