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Sales and Marketing Coordinator
2 months ago
About the Role
We are seeking a highly motivated and organized individual to join our Sales Support and Marketing team as a Sales and Marketing Coordinator. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our business.
Key Responsibilities
- Manage sales and technical inquiries from a diverse customer base, providing accurate and timely responses to meet customer needs.
- Utilize our central computer system to create and process sales orders, ensuring seamless customer experience.
- Develop in-depth knowledge of our products and market segments to make informed recommendations and drive sales growth.
- Input and interpret data to inform business decisions and optimize sales strategies.
- Assist in the implementation of our marketing and sales strategies, ensuring alignment with business objectives.
- Manage shop and POS display in our stockist network, ensuring visual merchandising and product presentation meet our brand standards.
- Coordinate price changes, ensuring key accounts are notified and updated in a timely manner.
- Provide support for service and hire inquiries, ensuring accurate information and timely responses.
- Offer technical product support, referring to manager when necessary, to ensure customer satisfaction.
- Respond to quote requests same day, providing competitive pricing and driving sales growth.
- Ensure accurate information is taken through questioning, providing a seamless customer experience.
- Make outbound phone calls to engage with customers and drive sales growth.
- Chase quotes regularly to maintain competitive pricing and win new business.
- Cover reception area when required, providing exceptional customer service.
- Attend and assist with logistics of exhibitions and events, ensuring a successful and engaging experience.
Requirements
- The successful candidate will demonstrate a mature approach and ability to work in a fast-paced environment, prioritizing 'on time' product delivery to commercial and leisure customers.
- The successful candidate must be a team player, able to cover for other members of staff during periods of leave, and meet deadlines and targets.
