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Retail Supervisor

2 months ago

Glasgow, Glasgow City, United Kingdom Frasers Group Full time

Welcome to our world of premium fashion retail excellence

We're a dynamic team at Frasers Group, driven by passion and ambition. Our people are the key to our success, and we're looking for a proven retail supervisor to join our team at our flagship store in Glasgow.

Your Role:

  • Drive Sales Growth: Maximise turnover to exceed required targets and identify opportunities to continually improve performance.
  • Lead and Motivate: Manage and motivate the performance of the team to ensure sales targets are met and exceeded.
  • Be a Strong Presence: Be a strong presence on the shop floor to drive sales both personally and through the team.
  • Deliver Exceptional Customer Service: Ensure exceptional customer service is delivered at all times.
  • Support Team Development: Ensure all members of the team have the tools and knowledge to deliver the key business objectives.
  • Maintain Store Presentation: Manage the presentation and merchandising of seasonal stock in line with Head Office directives.
  • Stay Ahead of the Competition: Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors.
  • Drive KPIs: Drive and deliver KPIs.
  • Additional Responsibilities: Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role.

Your Profile:

  • Previous Retail Experience: Previous retail experience within the premium sector is preferred.
  • Exceptional Leadership Skills: You will be an exceptional people manager, with strong leadership and motivational skills.
  • Excellent Communication Skills: Excellent communication, planning and organisational skills.
  • Analytical Skills: Excellent analytical skills, the ability to interpret financial and sales data.
  • Brand Awareness: A high level of brand awareness and product knowledge.
  • Local Knowledge: An awareness of the local area.

Personal Qualities:

  • High Energy Levels: High level of personal energy to drive projects to completion.
  • Confidence and Assertiveness: Confident and assertive.
  • Positive Attitude: Positive and enthusiastic with a can-do attitude.
  • Passion for Fashion: Passion for fashion retail.
  • Professional Manner: Professional manner.
  • Trend Awareness: Trend aware, fashion conscious and well-presented at all times.

The Rewards:

  • Competitive Salary: Competitive basic salary.
  • Commercial Bonuses: Weekly/Monthly & Quarterly Commercial Bonuses.
  • Long Service Awards: Long service awards.
  • Commission-led Bonuses: Commission-led bonuses on a wide range of products.
  • Development Opportunities: We offer a wide range of Development Courses with National Qualifications.
  • Uniform Discount: 40% Uniform discount.
  • Cycle to Work Scheme: Cycle to work scheme.