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Lead Systems Administrator

2 months ago

Somerset, United Kingdom Talent International Full time
Position Overview

Contract Duration: 12 Months

Work Arrangement: Hybrid

Compensation: £623 per day (Inside IR35)

Security Clearance: Active SC Clearance Required

Role Summary

We are seeking a highly skilled Senior Systems Administrator to join our public sector client. This role involves providing expert technical guidance and support for various technical systems. The successful candidate will oversee the delivery of technical services, ensuring the smooth operation of the organization’s infrastructure, servers, systems, and communications at a third-line support level.

Key ResponsibilitiesTechnical Support
  • Deliver third-line technical expertise to operational and project teams as necessary.
  • Utilize diagnostic tools to investigate and resolve complex issues, ensuring adherence to service level agreements.
  • Conduct intricate configurations and installations of server, storage, and communication platforms.
  • Establish and implement standards for configurations and tools.
  • Maintain comprehensive system documentation, including standards and procedures.
  • Analyze system performance and generate reports to propose improvements and capacity planning.
Work Management
  • Serve as a reference point for incident and change management queries.
  • Ensure timely resolution of incidents within SLA targets.
  • Oversee the progress of Change Requests from initiation to completion.
  • Address customer complaints and escalate issues as necessary.
Essential Skills and Experience
  • Extensive technical experience with a variety of server, storage, and networking technologies at a third-line support level.
  • Proficient in Windows Servers, virtualization technologies, and enterprise storage solutions within a large-scale environment.
  • Experience in supporting cloud technologies.
  • Strong understanding of IT security best practices.
  • Demonstrated leadership and staff development experience in a technical support team.
  • Exceptional written and verbal communication skills for report generation and presentations.
  • Ability to convey information clearly to various staff levels.
  • Effective planning and organizational skills to meet requirements efficiently.
Next Steps

If you possess the relevant experience and skills required for this role, along with Active SC Clearance, we encourage you to submit your updated CV for consideration.

Talent International UK Limited operates as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this opportunity, you acknowledge acceptance of our terms and conditions, privacy policy, and disclaimers.